Verify Your Riverside Public Utilities Account
To begin the process, you must first validate your agency account. To do this, you will need your account number and zip code. Once validated, simply follow the 6 steps below to get started. If you are experiencing difficulty validating your account, please use the Help button at the lower right-hand corner of the screen.
Step 1 - Create Your Online Profile
Your profile will include: contact information, the property address and your password you will create for your personal online dashboard. You can then view the progress of your project through the dashboard as well as view resources on completing it. To complete the registration process you will need access to the email address that you provided during the creation of your profile.
Step 2 – Confirm Your Email Address
After creating your online account you will be emailed a link that will be used to verify your account. Once received, click the provided link and set your new password to begin.
Step 3 – Submit Your Project Details
In this step you will answer a few questions regarding your project and how it will be completed.
Create Project Zones
Next you will create project zones of the areas you will be converting. For each zone you will provide the location, approximate square feet of turf to be removed and at least one photograph, per zone, representing the existing property conditions of your project area. The photographs you submit must be in color, must show points of reference representing the entire converted area including your home, street, or fencing, and cannot be online images such as Google street view.
Upload Landscape Plans and Plant and/or Material List
Now you will submit landscape plans as well as a plant and/or permeable material list. The plan can be simple but needs to be to scale so that RPU can determine that you meet the plant coverage requirements. The landscape design must show enough detail to illustrate the overall design of the project. Please review our design requirements.
Step 4 – Submit Your Pre-qualification Application
The owner (or owner’s representative) of the property participating in a landscape conversion project must complete the application. Only one application is allowed per account. Note: If you belong to an HOA, you will need to notify the HOA of your proposed changes to meet all of their landscape regulations that may apply. You will need HOA approval of your landscape plans before you submit your application to the program.
Once you have provided your information you will agree to the Program’s terms and conditions and then submit your application to get pre-qualified.
Step 5 – Start Your Project!
Convert Your Lawn and Receive Your Incentive Payment!
Once you have completed the online assessment, submitted your site photos and landscape plan, and completed your application we will notify you if your plan is approved or if it needs modifications. If the plan is approved, an RPU inspector will contact you to schedule an in-person, pre-inspection appointment to verify the current conditions of your property and confirm that your turf grass is alive. After your site conditions are verified, RPU will notify you by email if you are approved to begin your project and confirm the approved square footage of your project.
Once the project is approved you will have 90 calendar days to complete the Project. Upon completion you are required to notify RPU of the completion by submitting photos of the project in your Online Profile. Completion notification MUST be made prior to the expiration of your 90 day deadline. At this time we will contact you to conduct a post-inspection to verify program compliance.
Once we have all needed documentation, you have met the requirements of the program and the landscape was constructed according to the design we approved, RPU will send out an email approving the project.
Included in this email will be a W-9 form for you to fill out and mail back to RPU. On all projects exceeding a $600 rebate, RPU requires a completed W-9.
Once the W-9 is received by RPU it will be submitted for processing and the incentive payment will be mailed in check form made payable to the property owner.
Payments will typically be made within approximately 60 calendar days of post-inspection and final project approval. Rebates will only be issued:
- Once we have all needed documentation and;
- You have met the requirements of the program;
- The landscape was constructed according to the design we approved and;
- RPU has received the signed W-9 form
RPU will provide the incentive payment to you in the form of a check made payable to the property owner.
Maintain your new landscape
The converted landscape must be maintained for 5 years minimum as a grass or lawn-free zone.
Get started today!